Consumer Complaint Detail

GRACO / SNUGRIDE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000216250 Incident Date: Jan, 01 1970
Consumer's City: GREAT FALLS Consumer's State: MT
Vehicle Transmission Type: Manufacturers Name: Graco Children's Products, Inc.
Model Name: SNUGRIDE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:base (infant)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 9999 Date added to File: May, 16 2021
Date Complaint Received: Jun, 26 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Graco recall #03c003000 subject: infant car seat base/missing hooks and pins. the consumer contacted the manufacturer on 5/22/2003. the manufacturer will only send a new seat when they receive the defective seat from the consumer. the consumer was concerned about not having a seat until the new one arrived. the consumer does not want to use a donated or loaned seat. graco snugride infant seat. model #8444lhig manufactured 12/23/2002. *jb the manufacturer instructed the consumer to borrow a seat. the consumer felt that this was unsafe advise because a person may borrow an outdated seat or one that was previously in an accident. the consumer was concerned with the manufacturer not handling the recall in the most efficient and safe manner. *scc *jb