Consumer Complaint Detail

DODGE / CARAVAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000218435 Incident Date: Jan, 01 1970
Consumer's City: BENTON Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 9999 Date added to File: May, 25 2021
Date Complaint Received: Jun, 19 2003 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Cruise control became inoperative and drove consumer off the interstate onto the shoulder at 70 mph. *mr the cruise would not respond to the brake pedal or the controls on the steering wheel. after replacing the clock spring per recall, the service dealer assured the consumer the cruise was repaired. the problem returned when the consumer's wife had driven the vehicle. it was found that the throttle cable leading from the cruise control mechanism to the throttle itself failed at the point of the exit from the cable strands in the cable were pulled back into the cable housing locking the action of the cable, and caused failure. *scc *jb