Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000234646 Incident Date: Jan, 01 1970
Consumer's City: LAGUNA NIGUEL Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 28 2003 Complaint Type: CON
Incident Reported To Police: No Purchase Date: Mar, 23 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ltr fm william lorber (ca) concerned about the brake problem on his 2003 toyota highlander and request toyota to replace them.*mr consumer stated the brakes felt as if the master cylinder was faulty. he notified the dealer several times and they stated the brakes were "functioning as designed." even the dealers service personnel said the same thing after he almost rear-ended a vehicle at 35 mph while test driving the highlander. the vehicle was taken back to the dealer to try to have the problem resolved but it was not. the consumer was told if he returned again for brake problems, he would be charged a service call. once again the diagnoses was "functioning as designed." *ph the consumer was told the brakes on the vehicle were smaller and with the added weight it would take longer to stop *jb