Consumer Complaint Detail

JEEP / CHEROKEE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000242278 Incident Date: Jan, 01 1970
Consumer's City: ALGONQUIN Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FF58S7YL Date added to File: May, 25 2021
Date Complaint Received: Oct, 07 2003 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: May, 05 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Design flaw in degradation of the seals on the drum of the vehicle's anti-lock braking system.*mr this allowed more moisture into the drums, causing unpredictable locking of the vehicle's rear brakes. such locking could cause driver to lose control. consumer made many attempts to find a resolution with jeep and local dealerships and the customer service division, to no avail. the dealerships admitted the problem was endemic to the design and replacing the brakes wouldn't eliminate the problem- it would come back in time. they admitted it's an inherent feature, but stated they have no plans to attempt to rectify it. other than the brake problem, the consumer was pleased with the purchase. *ph *jb