Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000247768 Incident Date: Jan, 01 1970
Consumer's City: MILLS Consumer's State: WY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:gear box (other than rack and pinion)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GZ58Y9WC Date added to File: May, 25 2021
Date Complaint Received: Nov, 11 2003 Complaint Type: VOQ
Incident Reported To Police: No Purchase Date: Aug, 24 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle steering locked up almost causing an accident. *mr the consumer was making a left turn while driving in heavy traffic. suddenly the steering locked up which almost caused an accident. the consumer pulled to the side of the road and checked the belts and power steering fluid, which were alright. the driver resumed driving but when he made another left turn the steering locked up again. the vehicle was taken to the dealer where it was determined that the gear box failed. the repairs were not covered under warranty because it expired, therefore the consumer replaced the gear box himself. the consumer has the original gear box in his possession. *nlm