Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000025689 Incident Date: Aug, 14 2000
Consumer's City: GARLAND Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:drum
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM75W1WX Date added to File: May, 25 2021
Date Complaint Received: Jul, 07 2002 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer stated while driving a chatter noise could be heard, upon inspection of the vehicle, consumer noticed that the right rear brake caliper piston was almost fully out of its cylinder and jammed slightly in a cocked position, the inner brake pad lining was completely worn away with its metal mount grinding away into the brake disc, consumer took the vehicle to the dealer and had the 2 rear disc and right rear caliper replaced, consumer believes there is a serious design flaw with the abs-trac control brake system that would cause such a failure.*jb