Consumer Complaint Detail

DODGE / RAM 2500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000259407 Incident Date: Jan, 01 1970
Consumer's City: SUNSET Consumer's State: SC
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system:horn
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KF2367WJ Date added to File: May, 25 2021
Date Complaint Received: Mar, 10 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was taken the dealer because the horn operated intermittently. dealership/mechanic informed the consumer that driver's air bag must be replaced to fix the horn. *ak horn has been difficult to operate since consumer purchased vehicle. horn has to be depressed on the right spot to work. vehicle has 55,000 miles when it was brought to dealership for its repair. chrysler offered to split (50/50) the cost with the repair on horn and airbag assembly. consumer felt at that time and given that they had extended warranty on their vehicle the situation should be corrected. vehicle now has approximately 78,000 miles and consumer said that chrysler has refused to address the matter. *la