Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000025980 Incident Date: Nov, 22 2000
Consumer's City: ERIE Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:driveshaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 23 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 07 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer states that 6 months after purchasing the vehicle she contacted the manufacturer and told them there was a clattering sound coming from under the hood. there was a recall on the vehicle, and on the way to the dealership to have the recall repaired, the motor went out. consumer had previously taken the vehicle to merle kelly ford in chanute, kansas to have the drivetrain repaired, but was told they could not find the cause of the problem. she received a recall on the drivetrain, and on the way to the dealership, this problem occurred. there was a span of years i between the time she took the vehicle to the dealer and when the recall was issued. *ak