Consumer Complaint Detail

LEXUS / ES300 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000268864 Incident Date: Jan, 01 1970
Consumer's City: Consumer's State: DC
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 22 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brake rotors were replaced, entire new brake kit installed and all four tire were replaced prior to reaching 20k miles. *ph the consumer has not been pleased with the shifting performance of the vehicle. the automatic transmission demonstrate erratic, rough and inconsistent shifting. the manufacturer installed a software upgrade but it only slightly improved the performance. the consumer also had a 2000 lexus gs 300 which had a more dramatic transmission problem. the local dealer insisted that nothing was wrong with the vehicle. *nm