Consumer Complaint Detail

SUBARU / OUTBACK / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000029104 Incident Date: Jan, 04 2000
Consumer's City: RIGBY Consumer's State: ID
Vehicle Transmission Type: Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG4858T6 Date added to File: May, 25 2021
Date Complaint Received: Jan, 04 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The design of the anti-lock brake system (abs) seems to overcompensate in icy or slick conditions, to the point that no significant braking occurs. this has caused the vehicle to sail through intersections during icy conditions numerous times. the system does not perform as other abs systems such as chrysler/dodge. this problem is typical for those people driving in northern areas of the u.s. where winter condition exist. the problem appears to be a design defect, not a maintenance related issue. constant or increased pressure on the brakes did not affect the outcome. disengaging the servo to the abs may be a safer option during winter conditions than to allow the abs system to override driver braking control entirely. subaru customer service (1-800-782-2783 attn:don) was contacted on 1/5/2000 and did not recognize this as a significant/chronic problem, but noted that they would log the complaint. review of the nhtsa defects investigations points to this problem as being an ongoing and recurring theme. *ak