Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 000029671 Incident Date: Jan, 03 2000
Consumer's City: ORO VALLEY Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:fuses and circuit breakers
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 4M2DU55P6VU Date added to File: May, 25 2021
Date Complaint Received: Jan, 12 2000 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: As i parked the vehicle in the garage, i noticed smoke coming from under the hood. i exited the vehicle and observed flames in the upper part of the left front wheel well. i put out the fire but was unable to open the hood. the vehicle was towed to the dealership where it was determined the fire had started in the relay/fuse box located in the left rear of the engine compartment. i asked both the dealership and my insurance company (united services automobile association), if a recall or technical service bulletin and been issued by ford concerning this type of incident. i have not received a reply from either. *ak