Consumer Complaint Detail

FORD / AEROSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000030025 Incident Date: Jan, 12 2000
Consumer's City: SPOKANE Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Wheels
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDA41X5TZ Date added to File: May, 16 2021
Date Complaint Received: Jan, 17 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: During a brake inspection at a tire store, it was pointed out that the original aluminum wheels were cracked. two of the large spokes on one wheel were cracked through. one other was cracked but not all the way through. i called wendle ford who had sold me the car. they said it wasn't a warranty item and they had never heard of such a failure before. i took the car to the dealer ship to show them the cracked wheels. they then told me that i was the second person today (january 14, 2000) who had the same problem with cracked wheels on an aerostar, but it still isn't a warranty or recall item and they would be happy to sell me new wheels. i don't believe wheels should be cracking after 3 years. this is also a safety concern. luckily the problem was found before it caused an accident. i have to believe that this problem is widespread if 2 of us in one day at one dealership had the problem. *ak