Consumer Complaint Detail

DODGE / INTREPID / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000030234 Incident Date: Jan, 06 2000
Consumer's City: FREMONT Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: INTREPID Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3ED56FXPH Date added to File: May, 25 2021
Date Complaint Received: Jan, 20 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1993
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When backing the vehicle out of a parking stall, a loud clunk was heard ... and then a loud "rotary clunking" noise. the vehicle would no longer move ... and the "rotary clunking noise" could be heard in all forward and reverse gears (i.e., all gears except park & neutral). the vehicle was towed to an aamco shop. the tow truck driver noticed that the passenger-side front suspension was "torn from the frame" ... and i noted that the passenger-side front wheel/tire was no longer centered in the wheel well (moved substantially forward). aamco determined that due to the suspension bracket failure, the axle had broke (at the u-joint) and was allowed to spin freely ... hence the loud "rotary clunking" noise. aamco replaced both axles. the vehicle was then towed to autowest dodge (43155 auto mall circle; fremont, ca; 94538; 510 252-5000) to replace the engine cradle sub-frame, bushings, etc. ... and re-attach the suspension components. this lower control arm bracket failure is suspiciously similar to nhtsa campaign id number 99v215000 ... but according to autowest dodge and daimlerchrysler (1-800-992-1997), my vehicle's vin is not included in this recall. is it possible for the nhtsa to investigate the failure of this component on my vehicle? perhaps the scope of the "99v215000 recall" should be expanded to include other lh body production runs. note that old axles were retained by aamco for core exchange ... and i have asked to retain possession of the failed engine cradle. i'm sure a qualified metallurgist would be able to determine the actual cause of the failure/fatigue (poor engineering, poor workmanship, poor weld penetration, etc.). fortunately, my vehicle's bracket failure occurred at a very low speed and no harm was done to the driver (my wife) or the passenger (my 15-month-old daughter). i'm only out the $2500.00 (approx.) repair bill ... i would hate to think what could have happened if the failure occurred at highway speed!. *ak