Consumer Complaint Detail

LINCOLN / MARK VIII / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000030457 Incident Date: Jan, 24 2000
Consumer's City: FONTANA Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MARK VIII Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM92VXVY Date added to File: May, 25 2021
Date Complaint Received: Jan, 24 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The head light bulb went out, i took the vehicle to have it replaced. the orginal est to fix with part and labor was $100. the dealer then contacted me an stated that ford no longer made the part (light bulb) and the replacement assy would cost $435 per side. this is outragus to fix a baic safety feature. i called lincoln and was told that 'that the way it is" and they offerd to pay 1/2 of the repair cost. still my cost would be$200. *ak