Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000031625 Incident Date: Jan, 24 2000
Consumer's City: KINGSTON Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 13 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took the vehicle to a transmission repair shop and was told the main seal (pump seal) was defective and needed to be replaced because of leaking. i choose to pull the trans mission and found a crack on a machined surface inside the bell housing behind the tourque converter. the crack is 1/16" wide and 1" to 1 1/2" long. the machined area looks to be designed to allow clearence for the torque converter. the crack also appears to be push thru from the passengers side drive axle assembly meaning it is raised inside the bell housing. my complaint is this appears to be a flaw in the design that allows clearence for the tourque converter causing a thin wall in the bell housing. is there any type of recall or investigation that would allow owners to have their vehicles fixed or checked for this problem? *ak