Consumer Complaint Detail

EAGLE / TALON / 1991

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000031941 Incident Date: Feb, 16 2000
Consumer's City: GARLAND Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TALON Model Year: 1991
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4E3CS44R1ME Date added to File: May, 25 2021
Date Complaint Received: Feb, 17 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1995
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am investigating prior failures and/or actions taken in regard to failure of the timing belt auto-tensioner assembly. the timing & balancer belts were replaced under a manufacturer recall: 09594183 recall-594-timing belt. the work was performed again the following week at no-cost, after reporting "more than usual engine vibration." i suspected that the "balance shaft" was indexed 180 degrees out-of-phase, as this would be the only probable cause for "increased engine vibration." this was confirmed by the notes in the second invoice stating: "adjusted balance shaft; labor-2.5 hours." my other question is in regards to the dealer's liability for goods and services. if due care was not given, then proper service of a directly related component cannot be reasonably assumed. therefore, the subsequent premature failure of the timing belt auto-tensioner assembly, could be linked to that service. any information in regards to other cases of similar failures and answers to the legal questions would be very helpful. *ak