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NHTSA Complaint Number: 000032145 | Incident Date: Feb, 16 2000 |
Consumer's City: HARTFORD | Consumer's State: WI |
Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: STRATUS | Model Year: 1995 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:front |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1B3EJ56H1SN | Date added to File: May, 25 2021 |
Date Complaint Received: Feb, 21 2000 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: May, 31 1999 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: The front end started to squeak going over bumps as the suspension moved. the car was taken into a private mechanic who told me the right ball joint/lower control arm was failing and there was a recall for this problem, recall #750. i was referred to daimerchrysler's toll free number. i called them on 02-17-2000 and 02-18-2000. both times their representitive told me my car didn't fall under the recall because the vin number didn't match the numbers in the recall. i told them normal wear and tear doesn't cause ball joint problems until well into the 100,000 mile range. i also told them of the cars low mileage and they still refused to repair. daimerchrysler's file number is 6833820. this problem is a safety hazard, the year, make, model of my car falls under the recall and chrysler refuses to fix this problem. *ak |