Consumer Complaint Detail

DODGE / STRATUS / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000032145 Incident Date: Feb, 16 2000
Consumer's City: HARTFORD Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ56H1SN Date added to File: May, 25 2021
Date Complaint Received: Feb, 21 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The front end started to squeak going over bumps as the suspension moved. the car was taken into a private mechanic who told me the right ball joint/lower control arm was failing and there was a recall for this problem, recall #750. i was referred to daimerchrysler's toll free number. i called them on 02-17-2000 and 02-18-2000. both times their representitive told me my car didn't fall under the recall because the vin number didn't match the numbers in the recall. i told them normal wear and tear doesn't cause ball joint problems until well into the 100,000 mile range. i also told them of the cars low mileage and they still refused to repair. daimerchrysler's file number is 6833820. this problem is a safety hazard, the year, make, model of my car falls under the recall and chrysler refuses to fix this problem. *ak