Consumer Complaint Detail

FORD / AEROSTAR / 1991

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000033127 Incident Date: Feb, 26 2000
Consumer's City: TAFT Consumer's State: TN
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1991
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:master cylinder
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDA31U8MZ Date added to File: May, 25 2021
Date Complaint Received: Mar, 05 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1994
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Replaced orginal master cylinder with rebuilt ford master cylinder at approx. 100,000 miles, 8/9/97. replaced rebuilt master cylinder with another ford rebuilt master cylinder 3/15/1999. replaced brake computer and dump valve july-aug. 1999. replaced master cylinder with yet another ford rebuilt master cylinder (under warranty)...failed on feb. 27, 2000. auto mechanic pulls newly rebuilt master cylinders from boxes and they do not work. currently, am awaiting arrival of new ford master cylinder, in attempt to correct problem. since these parts were under warranty by ford, i feel they should compensate mechanic for wasted time of replacing constantly defective parts. mechanic has worked with ford rep in attempt to resolve problems. as of today, van has been in shop for 4 weeks (excluding weekend when it failed again). main family transportation to a family of 7. *ak