Consumer Complaint Detail

NISSAN / ALTIMA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000033357 Incident Date: Jan, 09 2000
Consumer's City: ATLANTA Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: ALTIMA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:anchorage
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1N4DL01D9XC Date added to File: May, 25 2021
Date Complaint Received: Mar, 09 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver seatbelt anchor (the part that the belt buckles into) broke on the date given above. the belt does not lock into the anchor, therefore making the belt useless. i have to buckle into the passenger anchor, which not only renders my passenger seat obsolete, but it is very uncomfortable (the belt crosses my neck) and not to mention unsafe. i contacted peachtree nissan in chamblee, ga immediately. don in service told me he would place an order immediately for the belt. he called me a week later and informed me that the belt was on backorder with the manufacturer and that no one had it in stock. i kept in touch with don weekly. finally, on the 23rd of february, i spoke with the manager of the parts dept. after researching the matter, he informed me that the buckle should arrive at the end of february/early march and that it was bumped up to super urgent status (they would fly it in v/s regular mail.) today is the 9th of march and my belt still has not arrived. i feel that a safety item such as seatbelts should always be in stock. i feel very unsafe having to buckle into the passenger side anchor, but that is my only choice since nissan would not give me a loaner car until mine was fixed. please contact me to let me know if anything can be done about this situation. *ak