Consumer Complaint Detail

TOYOTA / TACOMA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000033436 Incident Date: Feb, 16 2000
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: TACOMA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:rearview mirrors/devices:exterior
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4TASN92N0YZ Date added to File: May, 25 2021
Date Complaint Received: Mar, 10 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: To: national highway traffic safety administration,i bought a brand new 2000 toyota tacoma prerunner a couple of weeks ago and i noticed that there is something wrong with my driver side mirror. i talked to the service department in the dealership and they changed the mirror for me. the problem is still there. it is hard to focus on what is on the mirror and it bothers my eyes. on the first day i had a red eye and a little bit of pain. after that i couldn't use my mirror. the mirror is closed since i bought the car. i went back to the dealership and they showed me couple outer trucks, it was same ting i asked what should i do they told me that they can not do anything else and i should call toyota. i called there and the day after somebody from the dealership (toni hall) called me and she made an appointment on wednesday 3/8/00 1:30 p.m. to meet somebody from toyota (mr. fred gilbert). i went there and after half of an hour of waiting and searching for somebody to help me, at 2:00 p.m. mr. fred gilbert came. and he decided to test drive the vehicle. he told me nothing is wrong with it (maybe because it was rainy that day and he didn't find any problem or). he said if you want call toyota again. i called and told them the situation, than they sent me a letter (decision remains our final position). now i am writing this because this is very important and i am in danger by driving a truck without the driver side mirror, so far i was going to have two accidents. i also asked some people to drive my new truck to see the mirror, incase i was wrong, they did and find that the mirror is defected. if i am wrong what abut this people (almost ten persons). please help me to solve this problem by having government engineers analyze the problem. thank you. *ak