Consumer Complaint Detail

FORD / AEROSTAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000034610 Incident Date: Mar, 24 2000
Consumer's City: CANTON Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDA11U5VZ Date added to File: May, 25 2021
Date Complaint Received: Mar, 25 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Cruise control set at approx 65 mph on interstate 75 north of atlanta. vehicle immediately accelarated out of control to approximately 90 mph and would not respond to attempts to deactivate control by brake, or cruise control switches. after attempting to control vehicle while the throttle was wide open and brakes firmly applied for several mile to find safe place to attempt stopping it was brought to a stop by combination of braking, downshifting, and finally turning off ignition switch on an exit ramp. once stopped examination of accelator pedal showed in was still being held to the "floor" by cable. vehicle was towed to cherokee ford dealership in woodstock ga at approx 8:00 pm and keys were left in drop off box at service area. vehicle was purchased used in fall 1997 and am not sure if 36 month warranty has been exceeded. potential for serious and life threatening collision was avoided but at unknown damage to vehicle engine and transmission. *ak