Consumer Complaint Detail

TOYOTA / COROLLA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000035025 Incident Date: Mar, 14 2000
Consumer's City: TYLER Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: COROLLA Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1NXBR12E4WZ Date added to File: May, 25 2021
Date Complaint Received: Apr, 01 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Just minutes after driving in heavy dallas traffic, stopped at a grocery store and was pulling into an angled parking space with my foot on the brake and almost stopped, when car surged forward (repeat-with my foot on brake). the brake pedal went completely to the floor and would not stop vehicle. i hit the vehicle parked in front of me; very little damage as my car was almost stopped when it surged forward and brake failed. this was the second time this had happened. the first time was only a couple of months after i bought the car new. the same thing happened as i was pulling into my car port. the brake went to the floor and car surged forward. that time i couldn't believe what had happened and just thought my foot must have slipped. this time, i had two other people in the car and we all witnessed the surge and the brake pedal on the floor of the car (useless). as soon as the vehicle has stopped (by hitting something each time), the brake goes back to its usual position. i took the car to classic toyota here in tyler the next day when i drove back here. they said they inspected it and could find nothing wrong. i was very upset and it was annotated on the job ticket. i contacted my insurance company and told them what had happened and left my name and phone number with the driver of the car i hit in the grocery store lot. if this had happened just minutes before as i stopped for the numerous red lights in dallas, my car would have been propelled out into the intersection and would have been hit. as far as i am concerned, this is a very dangerous problem, and the car is a potential death trap for me and my passengers or the vehicle i might hit because of the brake failure and surge problem. there was a two-year lapse between the two incidents, which is why the dealer couldn't test drive the vehicle and find the problem. they suggested my foot had slipped off the brake and hit the accelerator. this absolutely was not what happened. *ak