Consumer Complaint Detail

TOYOTA / TACOMA / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000035045 Incident Date: Mar, 23 2000
Consumer's City: STAMFORD Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: TACOMA Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:leaf spring assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4TAWM72N2TZ Date added to File: May, 25 2021
Date Complaint Received: Apr, 01 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Contacted dealer , the service department stated they couldn't help me because the truck was out of warranty. steve in service said he had no idea how much it would cost to repair my truck, he said he would transfer me to parts at which point we were disconnected. i contacted the dealer's parts department on my own and found that the part numbers had been changed from the originals whic denotes a change. further investigation revealed that toyota issued a service bulletin ( #su00197) denoting a change of the rear leaf springs in relation to ride comfort. there were two other bulletins (#com0401k) relating to rear spring squeaks and (tc96018) relating to cracked frames. why would the dealer that i purchased the vehicle from not know this or attempt to find it since it certianly is a saftey factor. the manufacturer's warranty is 36/month/36000 comprehensive and 5 year/60,000 miles on the powertrain. *ak