Consumer Complaint Detail

CHRYSLER / SEBRING / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000035535 Incident Date: Mar, 02 2000
Consumer's City: VALLEJO Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3C3EL45H6VT Date added to File: May, 25 2021
Date Complaint Received: Apr, 09 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Reported noises to dealership in right tire and steering wheel. they first told me they could not find any problems. took it back because noise got worse. they finally found that the steering rack was broken. they claimed to have fixed the problem. about 1 1/2 weeks later was turning corner at busy intersection. right wheel turned inward and locked. spun around in the middle of the street. luckly no one was hurt. although they say that this time it was the steering column. we investigated the part that was replaced and found that it was steering rack again. dealer admitted that the part installed was defective. *ak