Consumer Complaint Detail
PLYMOUTH / GRAND VOYAGER / 1997
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000035687 | Incident Date: Mar, 13 2000 |
| Consumer's City: COLUMBIA | Consumer's State: SC |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND VOYAGER | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery:fuel pump |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1P4GP44R6VB | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 11 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 31 1998 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: A spark from an unknown source ignited gasoline from a small leak in the fuel pump and resulted in the minivan catching on fire. the wiring of the vehicle was also burned in the fire. the repair shop who intially looked at the vehicle felt it would be better for chrysler to perform the repair work due to the wiring being involved. our local chrysler dealership refused to allow the car to be toed to the dealership until national chrysler sent out an investigator to determine the cause of the fire. we have been provided little information from chrysler other than their belief the fire was not due to a manufacturing problem. they have not stated what they believe caused the fire and the delay in getting our vehicle repaired was over 1 week. we have yet to get the vehicle back! *ak |