Consumer Complaint Detail

FORD / CONTOUR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000035740 Incident Date: Feb, 18 2000
Consumer's City: CLOVIS Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FALP65LXVM Date added to File: May, 25 2021
Date Complaint Received: Apr, 12 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took my car in for rattling when driving and steering. they ordered tack shield and bolts. took it back in, they installed parts and said it didn't fix the problem. had to order rack and pinion. kept the car until that came in and installed it. a few days later it started squealing and smoking. took it back in and they said it was leaking power steering fluid but they didn't know why. they kept it for a week, decided it was a defective part and installed another rack and pinion. got it back and it was still rattling and now it has a low growl sound at an idle. took it back. they had to replace the idler pulley and the right swade bar link. the growl is still there but they're saying that is now normal. it is not normal. it was not there until they started screwing around in there. this car is a piece of junk! *ak