Consumer Complaint Detail

PLYMOUTH / VOYAGER / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000036977 Incident Date: May, 01 2000
Consumer's City: SALEM Consumer's State: OR
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:support device/strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2P4GH55R4SR Date added to File: May, 25 2021
Date Complaint Received: May, 02 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On may 3, 2000 i took my plymouth voyager to roberson motors in salem, or because of a broker bolt attaching the strut to the rear hatch on the right rear of the vehicle, with subsequent damage to the headliner. upon inspection and appraising the damage, they found washers that were too small, causing the bolts to snap. i was told there should be a recall on it. upon checking they were surprised to find it was not listed as recalled. they suggested i call chrysler and inquire about reimbursement as it clearly fit the description of "recall 730". i understand that when the problem was identified, recall was made, and the problem was corrected at the factory, however it was obviously not corrected on this vehicle and still poses a problem on the left side. hoping we can have this problem taken care of by chrysler but not getting anywhere. thank you, patricia spence