Consumer Complaint Detail
OLDSMOBILE / SILHOUETTE / 1994
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000037004 | Incident Date: Apr, 28 2000 |
| Consumer's City: CHARLESTON | Consumer's State: WV |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: SILHOUETTE | Model Year: 1994 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:windshield wiper/washer |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GHDU06L8RT | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 02 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 30 1994 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Since purchasing the van in late 1994 new we have experienced a multitude of incidents where the front wipers freeze when working or wont turn on...the first person to experience it was my wife at about 20000 miles ...i didnt take it serious at first ...the wipers would eventually come back on after hitting a bump or after a while for no apparent reason...when my wife took it to the dealer they would say that they could find nothing wrong...this happened to her several times before i experienced it ...we drove right into the dealers and they reached under hood and hitthe wiper motor which kicked it on ...they showed us what to do and they indicated they would check with oldsmobile on itabout correction ...now we had a 100,000 mile warranty on the vehicle ..but they kept putting us off on repairing it... eventually near about 95000 miles we took it in and demanded that they do something about it...they refused even though it was still doing it .....we seemed to be in a mexican standoff ...but neither my wife or i had time to set down and fight with them about it via snail mail...we have now started carrying a long heavy brush in the van and when it freezes up we pull over asap, open the hood and tap the assembly sharply ..usuallyy it starts to go ...some day , we are going to be riding in heavy rainstorm and it will seize up in the middle of a passing manuever or some such thing. since we first experienced this problem before even the basic 36000 mile bumper to bumper warranty expired i have refused to pay for fixing it ..it is a dangerous functional defect and they should be required to have fixed it early on....i doubt they will do anything about this even now but i would like it documented in case an accident does occur. we do have copies their problem writeups of a few of the times we took it in to be looked at when the wipers failed to work. *ak |