Consumer Complaint Detail

FORD / THUNDERBIRD / 1989

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000037243 Incident Date: Apr, 07 2000
Consumer's City: MOORPARK Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: THUNDERBIRD Model Year: 1989
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAPP6249KH Date added to File: May, 25 2021
Date Complaint Received: May, 08 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine head gasket failure on ford 3.8l v-6 engine, resulting in overheating and cracked cylinder head. estimated repair cost $1,500 to $2,000. this is a widespread problem with this engine covering many years and different ford model cars. ford has extended existing warranties for some models but only back to year 1994. problem is due to insufficient head gasket thickness and cylinder head bolt tension. aluminum heads eventually warp, and engine coolant is drawn into one or more cylinders causing misfiring, potential bearing damage, exhaust system contamination, overheating, cracked cylinder heads, cracked engine block. cars affected include windstar, mercury sable, mustang, thunderbird, lincoln, taurus, from 1988 to 1997. center for auto safety, wash d.c., has written to ford ceo and chairman of the board, demanding that ford cover all such failures for the prevously stated period. ford has refused to do so. in addition to engine/exhaust damage, sudden engine failure while driving at speed can result in a rear end collision by vehicles following, especially in heavy traffic, and/or loss of steering control. ford refused to acknowledge this problem is due to a design defect, but redesigned the gasket and head bolts, and issued a technical service bulletin specifying the use of the new parts whenever head gasket repairs are made by a ford dealer.