Consumer Complaint Detail

SUBARU / FORESTER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000038449 Incident Date: Feb, 14 2000
Consumer's City: BROOMFIELD Consumer's State: CO
Vehicle Transmission Type: Manufacturers Name: Subaru of America, Inc.
Model Name: FORESTER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1SF6554XH Date added to File: May, 25 2021
Date Complaint Received: May, 28 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving on fast downhill section of mountain 2 lane highway, on ice / packed snow, tapped brakes while entering curve ... 2 seconds later with absolutely no warning the vehicle lost adhesion, oversteering dangerously. i recovered with considerable oppposite steering lock and slight application of power (car is all-wheel-drive.) it happened so fast, i knew not what had caused the car to slide out of control. today, i learned the cause of the problem. with the gearshift selector in drive, trailing throttle and application of brakes, the computer will occasionally (automatically) down-shift the car into 3rd. gear. this software bug, completely unexpected and totally dangerous in marginal traction conditions causedg a vicious skid from which most drivers of average experience would have not recovered. we put abs on cars so that braking can be more predictable when driving under marginal coefficients, than we design software with a bug which has the potential to throw the car totally and unpredictably out of control on ice. nice work, subaru !*ak