Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000038670 Incident Date: Aug, 20 2000
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:caliper
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW68N8XC Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the brake rotors and pads keep wearing out, and the vehicle makes a chatter noise and vibrates when the brakes are applied. the consumer took the vehicle to the dealership and the brakes were replaced six times. the problem started on august 21, 2000. the replace brakes wore out at six to seven thousand miles. the dealership replaced the front rotors, the pads, the front calipers, installed a technical service bulletin ( tsb) kit, resurfaced the front rotors, rear brakes pads, and rear rotors; each of these have been done multiply times. there have been no accidents as of yet. *ak