Consumer Complaint Detail

BMW / 325I / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000039458 Incident Date: Jun, 12 2000
Consumer's City: WINTER HAVEN Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: BMW of North America, LLC
Model Name: 325I Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:brake lights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBACB4323SF Date added to File: May, 25 2021
Date Complaint Received: Jun, 13 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have called several dealerships around the country and they admitted it's a problem, yet bmw is refusing to do anything about it! this will be the 2nd replacement since owning the car (i'm the original owner), in this situation i had total brake light failure. the first time i had it replaced, my brake lights were fine. the part is defective and the local dealership & bmw refuses to extend after warranty assistance for replacement ( it is 6 months outside the warranty.) i contacted bmw customer service as well and just got the run around and was told the only way to communicate with the customer service manager was in writing because "she doesn't interact with customers." the car only has 65,000 miles on it and should not need this type of replacement. in several dealerships words "yeh, it has a tendancy to wear out and besides it's only $50". i'm also contacting my insurance company and hopefully between nhtsa and them something can be done. hopefully, it's doesn't get to the point where someone is critically injured before a recall can be issued. *ak