Consumer Complaint Detail

CHRYSLER / CONCORDE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000040857 Incident Date: Feb, 17 2000
Consumer's City: SUFFOLK Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD46J8WH Date added to File: May, 25 2021
Date Complaint Received: Jul, 06 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear, driver side trailing arm sheared from metal fatique, causing rear, driver side wheel to come off. broken trailing arm also repeatedly bumped against brake line. front end of car now "shimmies". the replacement part is a completely different design than original part -- the original employed a u-shaped channel design, while the replacement is an enclosed cylindrical form. manufacturer has refused to respond to owner's letter addressing concerns for the remianing original part on passenger side of vehicle, and has also refused to provide a copy of the "independent" engineer's report on the failure.