Consumer Complaint Detail

MERCURY / MYSTIQUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000041399 Incident Date: Jan, 31 2000
Consumer's City: KANSAS CITY Consumer's State: KS
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM6539WK Date added to File: May, 25 2021
Date Complaint Received: Jul, 13 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine cooling- temperature runs on the high range of normal. engine - two bolts fell out of water pump pulley causing unknown vibration which in turn caused failure of serpentine belt which caused belt to fray into engine which in turn dislodged timing belt and caused oil light to come on. dealer not "user friendly" during repair process which drug out the repair for a week. engine has not run in the same fashion since the incident even though two different dealers have addressed the problem. engine now stalls during initial start up almost causing engine to die entirely which has almost been the cause of several accidents. tires- uneven and unusual wear on rear tires causing tires to wear prematurely. windshield- unusal amount of chips perhaps caused by design and shape of windshield. ignition- when removing key ingintion stays stuck into the steering column causing buzzer to sound. did i mention that we will never buy a ford product again especially since we have only owned this car since december 1999. *ak( dot number: 23912 ur tire size: p205/60r15 )