Consumer Complaint Detail
PLYMOUTH / GRAND VOYAGER / 1994
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000041428 | Incident Date: Jun, 12 2000 |
| Consumer's City: TROY | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND VOYAGER | Model Year: 1994 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1P4GH44RXRX | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 13 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 1999 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We purchased this vehicle one year ago from realative. at that time it had 45,000 miles on it. they purchased the vehicle used from a dealer with 38,000 miles on it. since owning the vehicle we have had trouble with the transmission locking into low gear and having to "limp" to our destination; it shifts abruptly when downshifting; a component has failed, making the van want to shift into overdrive while tring to maintain a speed of 35-40 mph; and the most recent problem is that while driving to work i lost all forward gears. the van is driveable at this time. two seperate chrysler dealers have looked at the van and are unable to determine why this happened; what caused it or how to repair it other then replacing the entire transmission, at a cost of approximately $2,000.00 they do not guarentee that this will cure the problem. everyone i speak with who has owned, or has had a family member own a 1994 grand voyager/ caravan, has had multiple problems with the transmission. i have spoken with people who have had factory rebuilt transmission installed, and have had continued problems. the nhtsa database is filled with peoples complaints about these transmissions. 66,200 miles on a vehicle is not much, especially for a transmission. i have contacted chrysler to see if they would offer some type of assistance with this problem, but they refuse. i would ask that nhtsa seriously look at this issue closely. having heard so many stories from indivduals; having found web sites filled with peoples stories of failed transmissions, and from your own database, it appears that there is something seriously wrong with the transmissions that chrysler has used in these vehicles. *ak |