Consumer Complaint Detail

FORD / AEROSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000041756 Incident Date: Jul, 16 2000
Consumer's City: SAN LEANDRO Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCA11U6TZ Date added to File: May, 25 2021
Date Complaint Received: Jul, 18 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My brakes failed after an extended downhill drive--although not an unusual circumstance. in taking apart the disk brakes, my mechanic discovered that the calipers had become brittle (over time from heat) and they crumbled in his hands. the pads had worn down but still were within an acceptable thickness (but at the low end). the rotor was normal. the mechanic believes that there is a design flaw in these brakes resulting from a rotor that is too thin (normally) and as a result does not absorb heat well from the pads. he has observed the same problem on other aerostars and has concluded that the brakes need to be check earlier than normal pad wear would indicate. he said that we were lucky that we did not end up in an accident.*ak