Consumer Complaint Detail

LINCOLN / CONTINENTAL / 1993

Components - Details
NHTSA Complaint Number: 000042707	Incident Date: Jul, 24 2000
Consumer's City: LAWRENCE	Consumer's State: MA
Vehicle Transmission Type:	Manufacturers Name: Ford Motor Company
Model Name: CONTINENTAL	Model Year: 1993
Vehicle Involved in a Crash: No	Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: 1LNLM9744PY	Date added to File: May, 25 2021
Date Complaint Received: Aug, 01 2000	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Dec, 31 1999
Was Original Owner: No	Anti-lock Brakes: Yes
Number of Cylinders: 0	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: Lately i have been getting a thump every time i shift into gear so i took the car to a mechanic. he told me that the problem was was the motor mounts. i checked and found out that there was a safety recall. i called the ford service center at tel. 1-800-392-3673 and talked to someone named chritopher at the lincoln division. i gave him all the information about the motor mounts and the safety-recall. he told me that there was a 6 year limit or 60,000 limit on that safety-recall and that i was not eligible to have the work done on the motor mounts, unless i paid for it. i do not understand why i would have to pay for fixing this problem since it is clearly a defect in the manufacture of the automobile. *ak