Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1998

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000042943 Incident Date: Jun, 17 2000
Consumer's City: NEW MARKET Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 02 2000 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We were going from houston to maryland. in normal driving conditions, the truck began to vibrate violently, before we could pull it off to the side of the road, the tire blew off the truck, and my wife and myself found ourselves wrapped around a tree. we had our two dogs and two cats with us, in their crates in the back of the truck. we lost one cat, and our german shepherd had his spinal cord crushed, and subsequently had to be put to sleep. now we hear that ford knew about this problem, and it has been happening to more people. i do not understand how they could be so neglegent. we would have been another one of those fatalities had we not hit that tree exactly where we did. we are considering filing suit, and would appreciate any advice. thankyou. when you call us, we can provide the vin number, i just did not have it right now. *ak( dot number: )