Consumer Complaint Detail

CHRYSLER / SEBRING CONVERTIBLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000044477 Incident Date: Apr, 04 2000
Consumer's City: WASHINGTON Consumer's State: DC
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING CONVERTIBLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3C3EL55H3YT Date added to File: May, 25 2021
Date Complaint Received: Aug, 09 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The front passenger seat is designed to return to its previously locked position after being folded and moved forward to allow entry/exit of rear passengers. the return to previous locked position is supposed to be done without further disengaging the seat locking lever. instead, it is necessary to disengage the folding seat lever, fold the seat back to a new position, and then re-engage the seat lock. as the shoulder of the seat belt is anchored to the top of the seat, there will be no seat belt protection should the seat back disengage at a sudden stop. since the seat back lock mechanism is obviously not working properly according to the owner's manual, the risk of seat back unlocking is seriously increased. by their indifference to my operation of the vehicle despite this defect, the dealer has demonstrated ignorance of the risk just described. in addition, the dealer at first minimized the repair problem. then failed to repair it. then ordered "the wrong part". the car is with the dealer today, having informed me that my car is ready to be driven away by me until the new part arrives. the vehicle was delivered in this condition, presumably after a dealer safety inspection. i suggest inspection of chrysler records for similar complaints. *ak