Consumer Complaint Detail
VOLKSWAGEN / JETTA / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000045752 | Incident Date: Jul, 20 2000 |
| Consumer's City: BRIDGEWATER | Consumer's State: MA |
| Vehicle Transmission Type: | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:12v/24v/48v battery |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 16 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The original volkswagen battery exploded with loud bang when ignition key was turned to the "on" position, but i had not started the car yet. initially i thought, the starter or alternator had filed, since the car would not start. since it was a friday evening, i left the car in the parking lot and getting it towed to the dealer the following monday. on sunday, i noticed some thing dripping from the engine compartment, on closer examination it was acid dripping from the battery. both sides of the battery had ripped open, with acid dripping to some of the electrical components and the engine. i removed the battery from the engine compartment and put it in a wooden box to show the same to the dealer the next day. after checking the engine functions and the charging system, the dealer concluded there was nothing wrong with the charging system and some undetermined factor caused the battery to explode. i called volkswagen to inform them of the situation and requesting them to pay for a replacement battery and other labor charges. they refused saying the warranty on battery had run out. my point is, i would have had no problem if the battery had just failed (not exploded). this battery had never failed earlier and i have never jump started this car. i strongly believe that it was a manufacturing defect and a safety concern when battery expoldes. volkswagen would not give a likely cause for the battery to explode or if there were other complaints of similar incidents from the field. |