Consumer Complaint Detail

JEEP / CHEROKEE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000046082 Incident Date: Aug, 12 2000
Consumer's City: HIGH POINT Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4EZ58Y6TC Date added to File: May, 25 2021
Date Complaint Received: Aug, 18 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power steering failed due to bracket holding the hydraulic pump assembly failing. bracket broke and caused belt and belt to be thrown into radiator. this caused steering to lock-up and car coming to stop in a flower bed at apartment complex. this could have resulted in severe injury, property damage or a fatality. bracket and mounting bolt failed for no aparent reason. i had the car towed to local repair mechanic who ordered the parts and repaired the damage at a very reasonable cost. mechanic told me that when he ordered the part from chrysler he was told that this was something they had been replacing at fairly high rate. this is not a part that should fail. something is wrong here. please investigate.