Consumer Complaint Detail

MERCURY / SABLE / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000046480 Incident Date: Aug, 07 2000
Consumer's City: FREMONT Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM5040RG Date added to File: May, 25 2021
Date Complaint Received: Aug, 21 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A recall (oom09) was issued in march of 2000 extending a recall issued in october, 1999. because i did not receive the letter i was not apprised of the warning signals that could have been prevented the head gasket failure. if i had received the recall letter i would have taken the auto to a dealer and had the head gaskets checked. the head gasket has failed and ford motor company is hesitant about repairing the automobile because at the time of failure the mileage exceeded the 100,000 mile/7 year recall parameter. i have had to replace or repair 9 major components of this automobile; alternator, fuel line, transmission, clutch, air conditioner, belts, thermostat (destroyed because of excessive heat precipitated by head gasket failure), etc. i think ford should be financially responsible for this damage and should repair the automobile at their expense because of lack of notification. the transmission was replaced in october and ford should have had access to this information via the computer database. ford is hesitant to repair the car and is in the midst if a waiting game. this