Consumer Complaint Detail

FORD / ECONOLINE / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000047218 Incident Date: Mar, 14 2000
Consumer's City: ROCHESTER Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: ECONOLINE Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FDEE14N0NH Date added to File: May, 25 2021
Date Complaint Received: Aug, 25 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1996
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I reported a defect with my vehicle in oct of 1999 and recieved a responce from dot that it is being investigated and i will get a response. that response has not come yet and 1 year is not acceptable to wait for a reply on a saftey issue. the problem is that the oil pan on my vehicle rusted through. i have been informed by the dealer, service stations, and the manufacture that this is not an unussual proble for my type engine. if that be the case, this should be a recall by ford do to faulty metal and/or paint process. what hapopens is the paint bubblkes away from the metal allowing water to get between the paint and the metal. it took only 6 years and/or 70k miles to rot a hole through my oil pan. the expense of replacement is $600 because they have to lift the engine to clear the oil pan from the cross members. as i could not wait any longer to here the results of your investigation, i had to pay to have mine replaced. i have heard from the dealer service technicians that they thought there used to be a service bulletin on this defect but they couldn't find it. i have checked your database and cannot find one either. this coudl potentially be a serious problem if the hole would occur while driving... suddun loss of oil, burn up engine... potetial lockup of drive line ... etc ..... btw.. when i initially investigated this in 1999, i found the problem to be big enough that the service centers in the area could not keep oilpans in stock because of the high rate of replacement....