Consumer Complaint Detail
MITSUBISHI / GALANT / 1994
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000047301 | Incident Date: Aug, 02 2000 |
| Consumer's City: ALTON | Consumer's State: IL |
| Vehicle Transmission Type: | Manufacturers Name: Mitsubishi Motors North America, Inc. |
| Model Name: GALANT | Model Year: 1994 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4A3AJ56G0RE | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 25 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 31 1996 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I received a recall notice for the lower ball joints boots of my vehicle due to improper installation of the assembly at the factory. i took my vehicle in for the recall repair and they said that since the boot wasn't damaged they would not repair it. they did note that both ball joints were bad and needed to be replaced. i feel this is a defective part and that they are trying not to eat the cost of the repair. i question how many other customers had to have this part repaired they would not give me statistics on the number, i contacted the customer relations at mitsubishi dan merril and he denied any repairs. i feel that they are trying not to accept this is a faulty part on their vehicle. i have never had to replace a ball joint on any vehicle i have owned i find it strange that both are bad and there is a safety recall on a related part the ball joint boot. please investigate this matter further and please call me at home if you need any further assistance . the safety recall notice is # sr-99002. i have been trying to determine the poping noise in my vehicle since 30000 miles. they say that the part failing is normal wear and tear. ya right!.......thats why their is a recall. |