Consumer Complaint Detail

MITSUBISHI / MONTERO / 2000

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000047807 Incident Date: Jul, 12 2000
Consumer's City: BOISE Consumer's State: ID
Vehicle Transmission Type: Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: MONTERO Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JA4MT31H2YP Date added to File: May, 25 2021
Date Complaint Received: Aug, 29 2000 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 7/13/00, while travelling on city street @ 25-30 mph & maintaining adequate distance ( at least 2 car lengths )from vehicle in front, driver of said vehicle stopped in lane ( at a green light )to avoid hitting cars in front of him that had stopped, i pressed down on my brakes & it failed to stop my vehicle. i pressed the pedal all the way to the floor (while bruising 3 toes on my right foot);was unable to stop, vehicle continued to roll into the back of the other vehilce. brakes definitely failed. was recorded by police officer in his report and i was cited for the accident. i have reported the details of the accident to the dealer and to the national 800 # customer service re: failing brakes & possible concealed defect by mitsubishi caused my accident. according to various articles in print and on tv, mitsubishi has concealed defects for the past 20 years & its own government (japan) is investigating. when i discussed the defect articles & recall #'s to the mitsu rep. she claimed that those figures were incorrect & did not apply to vehicles exported to the us, even though the ap wire reports stated that more than 45,000 defected vehicles were sold in the us?!?!?! i have been driving for 36 years, accident-free, never even coming close to an accident, and then my brand-new mitsu has brake failure under emergency conditions & i have this accident that was not my fault. i do not drive recklessly, nor too close, always defensively & apparently trusting too much in the quality & integrity of my vehicle and the safety features that i paid for & presumed would be effective in times of crisis. not the case! if the executives/management of mitsubishi have concealed defects in their vehicles for the past 20 years, what's to say that the 2000 montero sports aren't hiding something! i need some answers! i am contesting the citation with a hearing before the traffic court next month for it was not my fault! please contact me confirming your receipt & resolution. thank you!!!