Consumer Complaint Detail

NAVISTAR / 3800 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000047950 Incident Date: Aug, 28 2000
Consumer's City: COLUMBUS Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: INTERNATIONAL TRUCK & ENGINE CORPORATION
Model Name: 3800 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HVBBAAP5WH Date added to File: May, 25 2021
Date Complaint Received: Aug, 30 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The school bus driver was returning to the bus compound when the brake pressure warning buzzer came on. she pulled to the gas pumps and stopped her bus(she had brakes at this time). the driver stood up and was about to exit the bus when she heard a "pop" the electric brake assist came on. brake pedal rod came out of the power assist head. rod was still connected to the brake pedal. this is the second one of these to come apart. the other was reported to nhtsa june 2000. the local dealer can not explain why the rod came apart. they replaced the entire unit and sent it to the factory? i have (40) 1998 buses. i am very concerned this will happen again. we inspected the buses and there is no way to tell when/if the rod will fall out. when this rod falls out you have no brakes! the pedal falls to the floor.