Consumer Complaint Detail
VOLKSWAGEN / JETTA / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000048595 | Incident Date: Aug, 31 2000 |
| Consumer's City: KANEOHE | Consumer's State: HI |
| Vehicle Transmission Type: | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:12v/24v/48v battery |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 02 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The battery in my 96 jetta exploded as i turned the key. there were no indications of a problem prior to the explosion. this is the second time this has occured. volkswagen has been extremely uncooperative about the situation and i have not been able to contact their customer service dept because they aren't open on weekends or labor day. after the first explosion (about 1 year and 9 months ago), they did next to nothing to assist me. two days after the explosion, i got a "check engine" light and i have been unable to determine the problem because they are closed. this is a very disturbing situation which has been compounded by volkswagen's unwillingness to take responsibility for their defective products. both batteries were purchased through and installed by vw dealerships at absurd prices, i might add. they have assured me that it is not an electrical problem, but i find it extremely unlikely that two batteries would explode in the same car for no particular reason. i would appreciate any feedback you might have on this issue. thank you. |