Consumer Complaint Detail

CHRYSLER / CONCORDE / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000048657 Incident Date: Aug, 01 2000
Consumer's City: BAY SHORE Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3EL56F3RH Date added to File: May, 25 2021
Date Complaint Received: Sep, 03 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The tensioner pulley that runs the timing belt is made of plastic. the pulley melted causing the timing belt to seize and the water pump to fail. my mechanic called the chrysler dealer in my area and was informed that this is a known defect in the concorde. the replacement pulley is made of metal. if this is a known defect that causes such extensive/expensive damage, why is this not a recall? the repair cost me $879.00.