Consumer Complaint Detail

FORD / AEROSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000048885 Incident Date: Aug, 29 2000
Consumer's City: MCLEAN Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCA11UXTZ Date added to File: May, 25 2021
Date Complaint Received: Sep, 03 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: As promised, i'm back. major brake failures at 32,518, 55,638, and recently at 58, 700. i checked your site through the cartalk website and found 12 brake problems reported out of 79. i am not the only owner whose family is at risk. mosy recently, the brake pedal bottomed out two consecutive times at slow speed. the passengers in the car said they smelled heated brakes. i believe the calipers may be dragging, overheating the brakes. i cannot duplicate the problem. we owned an aerostar previously and had no such brake problems, certainly not a pad replacement at 32,000. these brakes are wearing prematurely. although the car was under warranty, we were charged for pad replacement and rotor resurfacing. ms brenner, the principal driver noticed a grinding sound which cased her to take it in for service. i believe the dealer was wrong to charge us for this repair, as brakes do not wear this quickly. i believe that the pad of caliper failed, unrelated to the wear. our honest, competent independent mechanics, b&m automotive inmc lean, va (703)356-1532 tell us that they see many problems with ford brakes. what's it going to take, folks? does somkeone have to lose his life at the hands of ford before you recall these cars?