Consumer Complaint Detail

NISSAN / QUEST / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000049648 Incident Date: Sep, 05 2000
Consumer's City: TRABUCO CANYON Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4N2DN11WXPD Date added to File: May, 25 2021
Date Complaint Received: Sep, 05 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1993
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I've had problems with the exhaust manifolds on this car starting on 06/29/95 with 30,887 miles r - exhaust manifold repair/studs/gaskets. 07/10/96 with 46,846 miles replaced exhaust manifold studs/gaskets. 07/17/96 with 47,664 miles replaced front exhaust manifold. 10/01/97 with 68,883 miles brought to dealer with exhaust noise and was told that they could not find the problem at this time. i was concerned that the van/repairs were getting out of warranty and the service advisor told me if it got worse it would be close enough to cover under goodwill given the history of the van. he also told me that 6cyl nissan engines have this problem. 05/06/00 with 76,670 miles again brought to dealer to advise on exhaust noise. again they said they could not find the problem and to bring it back if it gets worse. each time i brought the car in for exhaust repairs i was told that nissan has an inherent problem with exhaust studs breaking and then when they replace them with hardened studs, the manifolds end up cracking. this to me is an admission of a defective exhaust system yet i have never received any recall and every time after they fix it, it breaks over and over again. 04/06/00 with 102,944 miles brought again to dealer with very loud exhaust noise. replaced rear manifold studs/gaskets. still making noise so they replaced the front manifold studs/gaskets. still making noise so they replaced front header pipe they say was cracked which i believe was caused from driving so long with broken studs. cost this time was over $1,300.00. when i contacted nissan consumer affairs they made it sound like they were going to cover it given the history of the car and the cost was between $500 - $600. but once the cost went up to $1,300 they refused to cover the difference. 09/06/00 with 109,800 mile brought to dealer again with loud exhaust noise. now they say it needs a new manifold for another $280. there are tsb's for this problem. *ak